Serving residential and commercial policyholders since 1987
Never settle for less than your property claim deserves.
Hillis Adjustment Agency fights for policyholders after fire, water, wind, vandalism, theft, and other property losses. The team handles the claim pressure so clients can focus on rebuilding.
Claim strategy
Experienced help with your property insurance claim.
Property damage can leave you managing repairs, paperwork, and unfamiliar insurance requirements. Hillis helps you document the loss and present a supported claim.
We explain our services and fees before you decide to hire us. Our team coordinates estimates, claim records, and communication with your insurer.
Leadership
Robert William Hillis
President and CEO
Bob has assisted commercial and residential policyholders since 1987, earning a reputation for going the extra mile to help clients reach the best possible outcome.
Meet the teamClaims we work with
Property damage claims we handle
01Fire DamageFire, smoke, heat, puffback
Thorough inspection for fire, smoke, and water damage with estimate review and carrier negotiation.
Explore this damage type 02Water DamageLeaks, floods, stains, mold, burst pipesCoverage analysis and claim support for complex water losses in homes and commercial properties.
Explore this damage type 03Wind DamageHurricanes, windstorms, hail, treesDetailed property damage review to keep wind and storm claims from being undervalued.
Explore this damage type 04Vandalism & TheftBreak-ins, theft, vandalismPolicyholder advocacy for sudden property losses that are often misunderstood or missed.
Explore this damage type 05Other DamageVehicle impact, collapse, animals, lightningExperienced claim handling for unusual commercial and residential damage scenarios.
Explore this damage type- Initial inspection
Inspect, photograph, estimate damages, and review policy coverage.
- Emergency mitigation
Coordinate urgent services such as water mitigation, board-up, plumbing, roof, siding, living setup, and dry cleaning.
- Carrier notice
Report the loss or notify the insurance company that Hillis represents the policyholder.
- Joint inspection
Meet the insurance company adjuster at the property and present the damages.
- Estimate review
Evaluate the carrier estimate, request payable funds, and keep the negotiation moving.
- Negotiation
Pursue supplemental amounts for missed, incomplete, or undervalued damages.
- Release funds
Request outstanding payments from the insurance company.
- Recover depreciation
Submit invoices, estimates, and receipts to request the release of recoverable depreciation under your policy.
Practical help
A clearer next step.
Find a starting point for your situation, or organize the records you already have.
Areas we serve
One team. Local connections.
Client experiences
In our clients' words.
Coming to the rescue with flood damage
These people are pros. Through the entire claim they worked tirelessly on my behalf. My adjuster Lou Wein fought for me every step of the way to get the best possible outcome and Lynette Kirk kept after the Insurance company when they were not issuing my check for damages with constant calls finally wearing them down. I highly recommend them!
I will always use Hillis!
I've had experiences with both handling my claim with my insurance agency direct and with a different public adjuster. Handling the claim direct was ok but I will never know if I would have gotten more money if I had help. My insurance agency is also known as 'sneaky' and did everything they could to get out of paying me. The other company I used for another claim was ok. I got scolded for being home during…
Worth the Wait!!!!!
So happy I took a friends advice and called Hillis. They nearly tripled my settlement with my insurance company! The office was friendly and helped me understand the claim process.
Field notes
Current guidance from the Hillis team.
Hillis newsletter · October 2026October 2026 Newsletter: Protect Your Property This Fall
As the weather cools down, October is a useful time for homeowners and business owners to prepare their properties for colder months. Preventive maintenance can reduce the risk of...
2 min read
Contractor newsletter · October 2026October 2026 Contractors Newsletter: Doing the Work and Getting Paid
Contractors know how to restore a property. Hillis helps property owners work through the insurance claim when scope, pricing, coverage, depreciation, or supplements become an issue.
2 min read
Hillis newsletter · September 2026September 2026 Newsletter: Fall Into Protection
September is the perfect time to take a closer look at a home, apartment building, office, retail space, or commercial property and address potential problems before they become costly...
2 min readTalk with Hillis